The Leicester Builders Merchants help and support page is your portal to help and support for our products and services. We are always on hand to answer your queries and are delighted to have your suggestions. Find out here the ways in which to contact us below.
Telephone Contact: 0871 663 7867
EMail Contacts: sales@leicesterbuildersmerchants.co.uk
Postal Address:
Leicester Builders Merchants (Head Office)
Hill Green Farm, Hill Green,
Clavering, Essex,
CB11 4QT
Online Contact Form
You can also contact us via our online website contact form. Just enter your Name, Email address, and your message; please try and be as specific as possible.
Price Match
At Leicester Builders Merchants we are doing everything we can to ensure that we are providing our customers with the best price for the highest quality products. With that in mind, if you can find a cheaper offer for the same product delivered to your door, please give us a call and we will do our best to ensure we can match it if not beat the price.
Trade Account
The Leicester Builders Merchants trade account is designed specifically for the trade. With up to 45 days to pay, and flexible credit limits, the trade account could prove extremely useful to your business.
So now you can not only order all goods online but you and your business will benefit from up to 45 days Interest Free Credit, normally allowing you to be paid for your work before you pay us!
- Up to 45 days Interest Free Credit (Direct Debit or Manual payment)
- Free and easy to join
- Buy goods instantly without being prompted for payment
- DD makes payment easy and convenient
- No more individual invoices instead monthly statements
- Credit limits constantly reviewed so greater amount of goods can be ordered
- Obtaining a Leicester Builders Merchants Account is a very simple process. Just use the online application today and we will process the application. Alternatively call us on 0871 663 7867
How to use your credit account
Place your product in the basket, confirm your basket summary and proceed to checkout. Then enter all your delivery requirements and select payment by using the credit account holder icon and confirm your order. You will receive a confirmation email detailing your order and confirmation delivery date.
Returns Policy
- Goods returned at the Customer's request not on the Company's own vehicle shall be at the Customer's risk regarding insurance for a value not less than the full invoice price.
- Specifically ordered or non-stock items are not returnable.
- Costs of collection and re-delivery of replacement items will be met by the Customer unless attributable to the negligence of the Seller.
- Only goods returned in saleable condition can be accepted for credit.
- The Seller reserves the right to levy a restocking and handling charge.
- All returns must be sanctioned by the Seller prior to goods being brought back.
Customer Feedback
At Leicester Builders Merchants we are very keen to get your feedback on our site; whether positive or negative, because we can only make it better when we know what you want it to do! Please put your comments in the box below.
If your feedback relates to an order, please quote your order number or delivery address so we can access your details. Many thanks.
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